- Check return conditions: (1) clearance items cannot be returned, (2) the returned items must be unwashed and unworn with all tags attached, and (3) Products must be returned within five business days of the delivery date.
- We charge a $1.99 restocking fee for each returned item. However, this restock fee will be waived if you exchange for different styles or different sizes.
- Please allow 1-2 weeks for your refund will be processed.
- If you are sure the return conditions are met, complete and submit the return form below, then send the returns items to the address: Fantaisie Kids, 9041 Sabre Lane, Westminster, CA 92683.
- After you ship the returned items, please help to submit your return package tracking number at the tracking number submit form. This will help us to track your return and do the refund process.
- In case of return due to defective/damaged product, you need to provide a picture of the defective/damaged product you received, and please wait for a response from us.
- Please contact Fantaisie Kids before shipping the returned items to us for other cases.
If the order has been shipped or delivered, please place a new order to secure the item(s) you want, and return your unwanted item(s). We will refund when receiving returned items.
Any questions, please contact us at phone: +1-310-430-0910 or contact form at Contact Us – Fantaisie Kids